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A diverse and engaged workforce is critical to the success of any health care organization. This chapter explores why people in leadership positions should invest time and resources toward creating a diverse and inclusive work culture. An inclusive environment ensures equitable (ie, fair and equal) access to resources and opportunities for all. We discuss the potential benefits of an inclusive environment and highlight the actions that can undermine it and lead to recruitment and retention challenges for your organization.

Keywords: diversity, respect, inclusion, antibias, accountability

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